Privacy Policy

Last Updated: August 1, 2026

MyDiveCam (“MyDiveCam,” “we,” “us,” or “our”) operates the MyDiveCam.com website, online store, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, sign up for marketing communications, or otherwise interact with our Services.

By accessing or using MyDiveCam.com, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or could reasonably be linked to you or your household.

Depending on how you interact with MyDiveCam, we may collect the following categories of personal information:

Contact information, including your name, email address, phone number, billing address, and shipping address.
Order and transaction information, including the products you view, add to your cart, purchase, return, exchange, or request support for.
Payment information, including payment confirmation, transaction details, and payment method information. Payment card information is generally processed by our payment processor and is not stored directly by MyDiveCam.
Account information, if you create an account, including account login details, preferences, saved information, and order history.
Customer support communications, including messages, emails, photos, videos, and other information you provide when contacting us about an order or product issue.
Device and browser information, including your IP address, browser type, device type, operating system, language settings, and unique device identifiers.
Website activity and usage information, including pages viewed, links clicked, products viewed, time spent on the website, referral source, and interaction with our advertisements or marketing emails.
Marketing preferences, including whether you have subscribed to emails, opted out of communications, or interacted with our promotional messages.

How We Collect Personal Information

Directly from you when you place an order, create an account, sign up for emails, submit a form, contact customer support, leave a review, or otherwise provide information to us.
Automatically through cookies, pixels, analytics tools, log files, and similar technologies when you visit or use our website.
From payment processors, shipping carriers, fulfillment providers, customer service platforms, email marketing providers, and other service providers that help us operate our business.
From advertising, analytics, and marketing partners, where permitted by law.
From social media platforms or third-party services when you engage with MyDiveCam content, advertisements, or integrations.

How We Use Your Personal Information

To Process and Fulfill Orders

Process payments.
Confirm and fulfill purchases.
Arrange shipping and delivery.
Send order confirmations, shipment updates, and customer-service communications.
Process refunds, replacements, returns, and warranty-related requests.
Verify order details and help prevent fraudulent transactions.

To Operate and Improve Our Website

Maintain, operate, troubleshoot, and improve MyDiveCam.com.
Personalize your shopping experience.
Remember your cart, preferences, and website settings.
Analyze website traffic, product interest, and customer behavior.
Improve our products, services, content, and marketing.

To Communicate With You

Respond to customer-service requests and product questions.
Send important updates about orders, accounts, policies, or security.
Send promotional emails, offers, product announcements, or other marketing communications when permitted by law.
Request reviews, feedback, or photos and videos of your MyDiveCam experience.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email. Even if you opt out of promotional emails, we may still send transactional or service-related communications, such as order confirmations and shipping notices.

For Security and Fraud Prevention

Detect, investigate, and prevent fraud, unauthorized transactions, abuse, security incidents, or other unlawful activity.
Protect the safety and security of MyDiveCam, our customers, and our service providers.
Enforce our policies, terms, and legal rights.

To Comply With Legal Obligations

We may use or disclose information when necessary to comply with applicable laws, regulations, legal processes, government requests, court orders, or law-enforcement requests.

Cookies and Similar Technologies

MyDiveCam may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate and improve our website. These technologies may help us:

Keep items in your shopping cart.
Remember your preferences.
Understand website traffic and customer behavior.
Measure advertising performance.
Deliver more relevant advertisements.
Identify and prevent security issues or fraudulent activity.

You may be able to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website, including checkout functionality and saved cart preferences.

How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business, fulfill orders, provide services, or comply with legal obligations. Examples include:

Payment processors, such as Stripe, to securely process transactions.
Fulfillment partners, suppliers, and shipping carriers to prepare, ship, and deliver your order.
Website, hosting, and e-commerce service providers that help operate MyDiveCam.com.
Email, customer-service, review, and marketing providers that help us communicate with customers.
Analytics and advertising partners that help us understand website performance and measure or improve advertising campaigns.
Professional advisors, including legal, accounting, insurance, and financial advisors, when necessary.
Government agencies, law enforcement, or other third parties when required by law or necessary to protect our rights, safety, property, customers, or business.

We do not sell your personal information for money. However, depending on the advertising and analytics tools used on our website, certain data-sharing practices may be considered “sharing” or “targeted advertising” under certain privacy laws.

Advertising and Marketing Partners

MyDiveCam may work with third-party advertising and analytics providers, such as Google, Meta, TikTok, or similar platforms, to measure marketing performance and show relevant advertisements.

These providers may use cookies, pixels, or similar technologies to collect information about your interactions with our website and advertisements.

You may be able to control personalized advertising through your browser settings, device settings, the privacy controls offered by the applicable advertising platform, or industry opt-out tools.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other online services. MyDiveCam is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party site before providing personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill orders and provide customer support.
Maintain business and transaction records.
Comply with tax, accounting, legal, and regulatory obligations.
Resolve disputes.
Enforce our agreements and policies.
Protect against fraud and security threats.

The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, and our legal obligations.

Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no internet transmission, data storage system, or security method is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Please do not send sensitive payment information, passwords, or other confidential information through unsecured email or contact forms.

Children’s Privacy

MyDiveCam.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us at the email address below so we can review and delete the information where appropriate.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a copy of your personal information.
Opt out of certain marketing communications.
Opt out of certain targeted advertising or data-sharing practices, where applicable.
Withdraw consent where we rely on your consent to process personal information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising applicable privacy rights.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act and other California privacy laws. Subject to certain limitations, California residents may have the right to:

Know what categories of personal information we collect.
Know the sources from which personal information is collected.
Know the business or commercial purposes for collecting, using, or sharing personal information.
Request access to or deletion of personal information.
Request correction of inaccurate personal information.
Opt out of certain sharing of personal information for targeted advertising, where applicable.
Limit the use of certain sensitive personal information, where applicable.

To submit a California privacy request, contact us at support@mydivecam.com with the subject line: California Privacy Request.

International Visitors

MyDiveCam may serve customers located outside the United States. If you access our Services from another country, please understand that your personal information may be processed, stored, or transferred in the United States or other countries where our service providers, payment processors, suppliers, or fulfillment partners operate.

Privacy laws in these locations may differ from the laws in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, website functionality, service providers, legal requirements, or business operations. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

For questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

MyDiveCam
Website: https://mydivecam.com
Email: support@mydivecam.com