Frequently Asked Questions
Everything you need to know before you order.
The DiveCam Pro is a snorkel-style mask with a built-in POV camera. Just put it on, press the record button on the top of the mask, and capture HD video and photos completely hands-free while you swim, snorkel, or dive.
Yes. The mask is built specifically for underwater use, including snorkeling, swimming, and recreational diving.
Battery life depends on usage. A full charge generally provides enough time for a typical snorkeling or beach session. Charge via the included USB-C cable.
1 DiveCam Pro waterproof camera mask, 1 protective carrying case, 1 USB-C charging cable, and an instruction manual.
Processing is 1–3 business days. U.S. delivery is typically 7–14 business days. International delivery is 7–21 business days. Tracking is emailed once your order ships.
We offer a 30-day satisfaction guarantee. If your product arrives defective or doesn't work as described, contact support within 30 days and we'll make it right.
Visit our Track Order page or check the tracking link in your shipping confirmation email.
Email support@mydivecam.com or use the form on our Contact page. We usually respond within 24–48 business hours, Mon–Fri.